Archive for Software
The Importance of Data Backups for Your Business
Background
In a perfect world we would never be concerned about our computers failing, nor would we have to worry about natural disaster, physical theft or human error. Our business critical data would never be at risk from any of these factors and we could sleep easy at night, taking comfort from this knowledge.
Sadly we do [...]
The Persistent Virus
Of course the golden rule when it comes computer malware is to take every possible measure to prevent it getting onto the IT systems you support in the first place. However when the inevitable does happen, some general tips to follow are:
Boot the machine into safe mode and consider doing a system restore to a [...]
Backup Reliability
There is no need to emphasise the importance of having a bullet-proof backup strategy in place on your network, as every IT support technician is fully aware of this already. Unfortunately, awareness of this requirement rarely results in decent backup strategies actually being implemented. All too often there is great investment put into tape drives, [...]
Bloated Exchange Mail Store
Whilst Microsoft Exchange Server 2003 Enterprise Edition does not have a physical limit imposed on the mail store size, Standard Edition and Small Business Server Edition have a hard coded limit of 16GB.
Service Pack 2 for Exchange means that this limit can be increased to as much as 75GB, but only with manual intervention. If [...]
Black Spam
Spam is clearly a major problem for the majority of businesses these days. There are lots of great anti spam products on the market and many do a reasonable job of keeping mailboxes relatively clutter free without too many false positives (those emails that get picked up as spam when they shouldn’t).
The topic of this post [...]
Telnet – Can Tel* More Than You Realise
We saw in a previous post how the PING command can help IT support technicians to ascartain whether or not a remote host is alive. In this article we dig a little deeper and understand some of the ways we can ascertain the status of remote services running on a host.
Most IT professionals are familiar [...]
The Power of PING
Without doubt the most useful tool for any network technician is PING. Bundled with just about every Operating System, PING (Packet INternet Groper) is used to test whether another device on an IP network is alive. It works by sending an ICMP (Internet Control Message Protocol) “echo request” packet and waiting for a response (sometimes [...]
IT Support Blog
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IT Support News- Washington Supremes deliver death sentence to betting site
- Google faces antitrust investigation in Texas
- It's alive! Duke Nukem Forever breaks out of vapour trail
- Ubuntu 'Maverick Meerkat' erects own App Store
- Doctor Who goes to the Proms
- Unity – iPhone code swap approved by Jobs (for now)
- Nigerian man gets 12 years for $1.3m 419 scam
- Oz school in homosexual kookaburra rumpus
- All the week's Reg Hardware reviews
- Gordon Brown joins World Wide Web Foundation
